Last updated: 25-11-2024
At FEOC Africa (“we,” “us,” or “our”), accessible at www.feoc.africa, we are committed to protecting your personal information and ensuring your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA) of South Africa.
1. Definitions
• Personal Information: Information relating to an identifiable, living, natural person, and where applicable, an identifiable, existing juristic person.
• Data Subject: The person to whom personal information relates.
• Processing: Any operation or activity concerning personal information, including collection, storage, modification, dissemination, or destruction.
2. Collection of Personal Information
We may collect the following types of personal information:
• Contact Information: Name, email address, telephone number.
• Demographic Information: Age, gender, location.
• Usage Data: IP address, browser type, pages viewed, time and date of visits, and referral URLs.
• Cookies and Similar Technologies: Information collected through cookies to enhance user experience.
3. Purpose of Collection
Your personal information is collected for the following purposes:
• To provide and maintain our services.
• To personalize your experience on our website.
• To respond to your inquiries and provide customer support.
• To send you newsletters, marketing, or promotional materials if you have opted in.
• To comply with legal and regulatory obligations.
4. Consent
By providing us with your personal information, you consent to the processing of your data as outlined in this Privacy Policy. Where required, we will obtain explicit consent before collecting sensitive personal information.
5. Use and Disclosure of Personal Information
We will use your personal information only for the purposes for which it was collected. We may disclose your information to:
• Service Providers: Third-party companies that assist in operating our website and providing services.
• Legal Requirements: Authorities when required by law or to protect our rights.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.
We will not sell, rent, or trade your personal information to any third parties without your consent.
6. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or destruction. These measures include:
• Secure server environments.
• Encryption of data in transit.
• Regular security assessments.
7. Your Rights Under POPIA
As a data subject, you have the following rights:
• Access: Request details of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion or destruction of your personal information under certain conditions.
• Objection: Object to the processing of your personal information for certain purposes.
• Withdrawal of Consent: Withdraw consent where processing is based on consent.
To exercise any of these rights, please contact us at support@feoc.africa.
8. Retention of Personal Information
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.
9. Cross-Border Transfers
Your personal information may be transferred to and processed in countries other than South Africa. We will ensure that appropriate safeguards are in place to protect your information in compliance with POPIA.
10. Cookies and Tracking Technologies
We use cookies to collect information and improve our services. You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.
• Types of Cookies We Use:
• Essential Cookies: Necessary for website functionality.
• Analytics Cookies: Help us understand how users interact with our site.
• Advertising Cookies: Used to deliver relevant ads.
11. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.
12. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors without parental consent.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Your continued use of the website after changes signifies your acceptance of the revised policy.
14. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
• Email: support@feoc.africa
• Address: 4 Broadacres Dr, Sandton, 2191
• Phone: 010 023 2907
